Are you a factory or a trading company?
We are a trading company and exporter based in Ningbo, China. We work with an established network of manufacturers in the Zhejiang and Ningbo area, which allows us to offer a wide catalogue of kitchen, baking and household items and to consolidate mixed containers for one buyer.
What is your minimum order quantity?
MOQ depends on the item. Many products start at 1,000 to 2,000 pieces, and small accessories at 3,000 to 5,000 pieces. Because we consolidate orders, several low-volume items can be combined into one shipment.
Can you combine several products in one container?
Yes. Mixed containers are one of the main reasons buyers work with us. Kitchen gadgets, storage boxes, cupcake carriers and drinkware can ship together, which lowers freight cost per unit compared with buying each line from a separate supplier.
Do you support private label and custom packaging?
Yes. We arrange logo printing, colour matching, retail boxes, header cards, barcode labels and Amazon-ready packaging. Send your artwork and we will confirm the printing cost and any MOQ implications.
What information do you need for a quotation?
Send the product list or references, target quantity, colour preference, packaging requirement, destination country and your preferred Incoterm. If you have a target retail or FOB price, include it - it helps us propose the right specification.
How long does a quotation take?
Most quotations are returned within one business day. Items that need new tooling or custom packaging may take two to three days.
Which test reports can you provide?
Food-contact lines are supported with FDA, LFGB and BPA-free test reports, and electrical items such as sensor bins and LED cups with CE and RoHS documents. Reports are provided before order confirmation on request.
How do you handle quality problems?
Every shipment is inspected before loading and documented with photos. If a confirmed deviation reaches you, we arrange replacement or credit for the affected quantity and issue a corrective action report describing what changed.
Which payment terms do you accept?
T/T and L/C are standard, and we also accept D/P D/A and Western Union on agreed terms. Currency can be quoted in USD, HKD or CNY. Terms for repeat customers are agreed based on order history.
Can you ship to my forwarder or handle freight?
Both. We can ship to a forwarder you nominate, or arrange sea, air and express freight ourselves and quote on EXW, FOB, CIF or DDP terms. Our nearest ports are Ningbo and Shanghai.
Still have a question? Write to sales3@ok-kitchenware.com or send the enquiry form.
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